Privacy Policy

Overview

TeamAir AI ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or submitting information through our website survey, you agree to the practices described in this policy.

Information We Collect

When you complete our website survey or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• Business name and industry
• Existing website URL (if applicable)
• Website preferences, including theme selection, color palette, and font style choices
• Business content, logos, and images you provide for your website
• Any notes, messages, or additional details you include in your survey or communications

We may also collect basic technical information automatically when you visit our website, such as your browser type, device type, IP address, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your website survey submission and inquiry
• Review and process your free website application
• Customize and build your website based on your selected model and preferences
• Use optional work-gallery photos on your website only when you select the gallery for the initial build and confirm you own the photos or have permission to use and display them publicly on your website
• Communicate with you about your website project, hosting setup, revisions, and launch
• Provide ongoing hosting support and service notifications
• Communicate about optional AI add-ons and upgrades if relevant to your account
• Improve our services, website models, and customer experience

Hosting and Service Communications

As part of our hosting relationship, TeamAir AI may contact you regarding your website request, hosting account, scheduled revisions, migration requests, and optional service upgrades. These communications are necessary to deliver and maintain your website and hosting services. We will not send unrelated marketing communications unless you have explicitly opted in to receive them.

Sharing Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With trusted service providers who help us operate our website, hosting infrastructure, communication systems, and business operations
• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property, or that of others

All service providers who access your data are contractually required to protect it and use it only for the purposes we specify.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to collect basic usage and performance data. This helps us understand how visitors interact with our site so we can improve the experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Choices

You have the following rights regarding your personal information:

• Request access to the personal information we hold about you
• Request corrections or updates to inaccurate information
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt out of non-essential marketing communications

To exercise any of these rights, contact us at hello@teamairai.website. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out: